PayPal payment module and discount coupons problem in CRE Loaded

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Recently had issue where customer complained that discount coupon amount was not being deducted during checkout. This issue was causing many customers to loss as amount on PayPal page was shown without discount.

What I found out that issue was due to a configuration which does not cater the discount coupon amount. One configuration called “Shopping Cart Method” was set to “Itemized”. This setting shows item wise detail on PayPal checkout page. As discount coupons are applied on an order not on any particular item, so the total amount charged is without discount.

When the option was set to “Aggregate” mode the issue resolved. This does not show much detail for items purchased, on PayPal page but shows the correct amount to charge. So this works for me.

So if you want to do the same, login to your admin area and go to Modules > Payment and select the PayPal module. Now click on Edit button and find Shopping Cart Method and select “Aggregate” option. Click “update” button to save this change. The should be gone.

I have tried this on CRE Loaded pro 6.2 but it should also work for other version of CRE Loaded and OSCommerce as well.

For more updates and fix in CRE Loaded keep visiting CRE Loaded section on my blog.

2 Responses to “PayPal payment module and discount coupons problem in CRE Loaded”

  1. Excellent, thank you. But I have the exact problem when I use Nochex and Netbanx and only when the module “One Page Checkout” is enabled.

  2. I am sorry i did not try these modules. The problem is that discount is on an order not on item, so if item is sent o payment processing site it removes the discount. See if the module have some configuration similar to PayPal.

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